- Control for your operation
- Sell from stock
Customer Relationship Manager
INCREASE CUSTOMER RETENTION
PROMOTE YOUR PRODUCTS
RESOLVE COMPLAINTS
The Customer Relationship Manager enables you promote your business and products as well as retain customer which haven’t ordered recently, or who may have had problems in the past.
The customer is the most important part of any business and with this in mind Stock Tracker's customer manager gives you the ability to see them all from a single screen.
The customer manager gives you details about when they last ordered, their account status and contact information.
Go further and you can see their sales history in the form of their orders, their spend and a year on year sales chart. Their total turnover, current spend and product history are also available giving you everything to need all in the same place.
The Marketing Campaign module allows you to create custom multi-step marketing campaigns so you can target your marketing in the most cost-effective way. Print letters, send emails or just schedule calls and monitor the progress.
Store your customers email address, website and social media pages so you can keep up to date.
After sales support allows you to manage problems efficiently. Built-in tools such as reminders mean the specific tasks needed to resolve any issues are completed in acceptable timescales.
- Email, Post, Telephone Marketing Campaigns
- After Sales Support Handling
- Identify Inactive Customers
- Sales and Product History Per Customer
- Customer Contact Logging